1. USER INFORMATION

Who is responsible for the processing of your personal data?

POMPAS FUNEBRES IBIZA SA is RESPONSIBLE for the processing of the USER’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD).

What do we process your personal data for and why?

Depending on the form in which we have obtained your personal data, we will treat it confidentially for the following purposes:

In the Contact form:

• To respond to queries or any type of request made by the user through any of the contact methods made available on the website of the data controller (for the legitimate interest of the data controller, art. 6.1.f GDPR).
• Conduct statistical analysis and market research (for the legitimate interest of the controller, art. 6.1.f GDPR).

In the E-commerce form

• To manage your online purchase or order, process the payment and proceed with the shipment or activation of the payment, on the basis of the general terms and conditions (for the execution of a contract or pre-contract, 6.1.b GDPR).
• To manage, maintain, improve or develop the services provided (for the performance of a contract or pre-contract, 6.1.b GDPR).
• Conduct satisfaction and quality surveys (for the legitimate interest of the data controller, art. 6.1.f GDPR)

In the User registration form

• Manage the user’s account to provide personalised access to the website and the interactive services it offers (by consent of the data subject, 6.1.a GDPR).

How long will we keep your personal data?

They shall be kept for no longer than is necessary to maintain the purpose of the processing or there are legal prescriptions dictating their safekeeping and when no longer necessary for that purpose, they shall be deleted with appropriate security measures to ensure the anonymisation of the data or their total destruction.

To whom do we provide your personal data? 

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and data processor contracts required by the privacy regulations in force.

What are your rights?

The rights of the USER are:

• Right to withdraw consent at any time.
• The right of access, rectification, portability and deletion of your data, and the right to limit or oppose its processing.
• The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with the regulations in force.

Contact details for exercising your rights:

POMPAS FUNEBRES IBIZA SA. Calle Aragón, Nº22, Bajos, – 07800 Ibiza (Illes Balears). E-mail: direccion@pompasfunebresibiza.es

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them.

The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the regulations in force on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has provided them with the appropriate information so that they can exercise them.

For more information about privacy guarantees, you can contact the RESPONSIBLE person through POMPAS FUNEBRES IBIZA SA. Calle Aragón, Nº22, Bajos, – 07800 Ibiza (Illes Balears). E-mail: direccion@pompasfunebresibiza.es